FAQ

1. What is your Shipping time?

  • Expected Handling time is 1-3 business days. Our operational days are Monday through Friday, excluding public holidays.
  • Expected Transit time is 5-7 business days. Our operational days are Monday through Friday, excluding public holidays.

2. What is your Refund Policy?

> Yes, We have 30 Days returns policy from the date you received it.

3. Who are responsible for the Cost of Return Shipping?

  • You will be responsible for paying the shopping costs for returning your items
  • This happens when the customer purchased the wrong product, it doesn't fit, or they no longer want the item then Customer Has to pay the Return Shipping Cost.

4. What is your Shipping Cost?

  • We offer Free shipping on all orders.

5. How can i refund my Order? 

6. How can I contact your Customer Services?

  • Visit our Contact Us page or Follow the below information

Email: info@finesserealm.com

Phone: +1 727-746-8130

Address: 2430 Vanderbilt Beach Rd, Naples, FL 34109, United States

Business Hours: (Monday to Friday) 9.00 AM to 5.00 PM

Response Time: We Usually response our customer within 24 Hours